Key takeaways
- Each real location needs its own page and Business Profile with accurate, unique information.
- Standardise names, categories and data in one source, then add local content such as staff, photos and community links.
- Do not create pages for places where you have no presence; that is a doorway page risk.
- Manage reviews locally and report performance per location.
01
How should locations be structured?
Create a location index page and a page for each real location. Each page should have the name, address, phone, hours, directions, services available there, staff or team details, photos and local reviews. Link the pages in navigation and from the index.
Use a Business Profile for every location that has staff or a storefront, and group them in a Business Profile manager with limited roles.
02
How do you avoid duplicate and doorway pages?
Templates are fine; copy-pasted text with only the town name changed is not. Add details that differ: local team, services offered, nearby landmarks, parking, projects and customer stories. Google's spam policies treat pages created to funnel users from similar queries to the same destination as doorway abuse.
Publish a page only for places you serve or staff. Service-area pages need real local content, not templates with swapped names.
- Unique content per location
- Real team and photos
- Accurate hours and services
- Canonical tags and sensible URLs
- No pages for places you do not serve
03
How do you manage data, reviews and reporting?
Keep one master record for each location and push consistent data to profiles and directories. Set rules for who replies to reviews: local managers with central guidelines. Ask for reviews at each location through a simple process.
Report by location: calls, direction requests, bookings and review velocity. Compare similar locations and learn from outliers.
| Task | Owner | Cadence |
|---|---|---|
| Master location data | Central marketing | Update on change |
| Profile posts and photos | Local manager | Monthly |
| Review replies | Local manager with templates | Within days |
| Page content refresh | Central with local input | Quarterly |
| Reporting | Central | Monthly |
04
What goes wrong?
Typical issues include duplicate profiles after a move, closed locations still shown open, inconsistent names across branches and structured data that disagrees with the page. Set a process for openings, moves and closures.
Audit quarterly and check suspensions. Fix issues at the data source so they do not return.
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Primary sources and further reading
Use the source material to validate details against your own context and current platform configuration.
- Google Business Profile: Guidelines for representing your business
- Google Search Central: Spam policies for Google web search
- Google Search Central: LocalBusiness structured data
- Google Business Profile: Tips to improve local ranking
- Google Search Central: Consolidate duplicate URLs
This field note follows the XenGrowth editorial policy: primary sources where available, visible limitations, material review dates, and no invented first-hand experience.
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