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Company policy

The standards we hold ourselves to as a company.

Ethics, data handling, and vendor standards that apply across every XenGrowth engagement, not only the ones a client happens to ask about.

Policy

01

Purpose and scope

This policy sets out the standards XenGrowth holds itself to as a company, across client engagements, vendor relationships, and internal operations. It complements, and does not replace, the specific terms of any client agreement.

02

Business ethics and integrity

We represent capabilities, results, and timelines accurately, avoid conflicts of interest that are not disclosed to affected clients, and expect the same standard of honesty from anyone representing XenGrowth.

03

Equal opportunity and non-discrimination

XenGrowth makes hiring, engagement, and partnership decisions on merit and fit for the work, without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.

04

Data protection and confidentiality commitment

Client data, campaign performance information, and access to connected systems are treated as confidential and used only for the purposes of the engagement. Access is limited to the people who need it to do the work. See the privacy policy for how the website itself handles information.

05

Health, safety, and wellbeing

XenGrowth supports a working environment, whether remote or in person, that protects the health and safety of everyone doing the work, and expects vendors and contractors to maintain reasonable standards for their own teams.

06

Vendor and subcontractor standards

Vendors and subcontractors are expected to handle client information with the same care XenGrowth applies directly, to disclose subcontracting relevant to a client engagement, and to meet the security and confidentiality expectations set out in the applicable agreement.

07

Anti-bribery and corruption

XenGrowth does not offer, give, solicit, or accept bribes or improper payments to obtain or retain business or any other advantage, and expects the same from anyone acting on its behalf.

08

Responsible use of AI tools

AI tools may assist research, drafting, and analysis, but the resulting claims, recommendations, and client-facing decisions remain subject to human review. See the editorial policy for how this applies to published content specifically.

09

Policy review and updates

This policy is reviewed periodically and updated when our practices or applicable requirements change. Material changes are reflected by updating the date below.

10

Questions and reporting concerns

To ask a question about this policy or raise a concern about a possible violation, email hello@xengrowth.com. Concerns raised in good faith will not result in retaliation.