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Automation you can audit

AI Agents for Marketing · Page 2

AI agents for marketing are only worth running if someone can see what they did. These posts cover agentic workflows, approvals, logging, recovery and the work that should never vanish into a black box, plus when not to use an agent at all.

Pick by problem

Read the one closest to your decision.

Each article answers a different question. Start with the one that matches what is on your desk this week.

Marketing operations team reviewing agent workflow test cases
32Agentic AI Evaluation11 min read

Your Marketing Agent Passed the Demo. Now Give It an Eval.

A smooth demo says little about stale sources, conflicting CRM records, tool failures, or missing approvers. Turn those real conditions into the tests an agent must pass before it earns more authority.

Operations team defining tool permissions and approval boundaries for an AI agent
36Agent Permissions10 min read

Give the Agent the Smallest Key That Can Finish the Job

An instruction to “only update notes” is not access control. Separate read from write, scope records and fields, use short-lived credentials, approve material actions, and revoke stale grants.

Revenue team mapping a governed AI-assisted customer workflow
40AI Operations10 min read

How to Design Governed AI Marketing Workflows

AI can shorten research, content, lead operations, and reporting work. This operating model shows where controls, review, traceability, and recovery still have to sit.

Start with a question

Ask these before you read.

  • Which repeated work is safe to hand to an agent?
  • Where must a person review, override or roll back?
  • How will the team know the workflow helped?